Scarborough SurvivorsMental Health Resource Centre and Crisis Cafe
Mental health and wellbeing hub
supporting the Borough of Scarborough
Whilst we are still unable to offer face-to-face support we have telephone support available 7 days and 5 nights, covering the times that we would normally be open. Please scroll down for details and get in touch with us. We are here to listen.
Sunday, 11.30am – 4.30pm
This number is available 7 days for professional staff to make referrals
Monday, Wednesday, Friday, Saturday,
11.30am – 4.30pm
Tuesday, Wednesday, Friday, Saturday, 7.30pm – 1am
Sunday, 8pm – 1am
Tuesday, Thursday, 11.30am – 4.30pm
Tuesday, Wednesday, Friday, 7.30pm – 1am
Saturday, 10.30pm – 1am
Sunday, 8pm – 1am
If we don’t anwer, you can text asking us to ring – please make sure you add your name to your message.
TEWV 0800 0516 171
Crisis Call 0300 0200 317
Samaritans 116 123
Friday, Saturday, 7.30pm – 1am
Sunday, 8pm – 1am
For support in the Whitby area Wednesday, 9am – 4pm
We are not able to make catch-up calls, so please ring or text us if you need support.
Best wishes from Scarborough Surivors and the Crisis Cafe. Stay safe everyone.
For the latest updates, visit our blog
latesThe following links offer advice and support:
Please see our latest Blog for details of Support at
Christmas from the Salvation Army in Scarborough
Notice of Postponement of
Annual General Meeting
Due to the COVID19 restrictions, the Board of Trustees have taken the decision to postpone the Annual General Meeting which usually takes place in November.
We, as an organisation, want to ensure that our members have an opportunity to take part and vote on anything proposed or discussed. With social distancing restrictions and not everyone having access to the internet to join an on-line meeting, the decision was taken to postpone.
We can confirm that the annual report and accounts will be submitted to the Charity Commission on time. We are, as per Charity Commission guidance, advising them of our decision. The current Board of Trustees will remain in place as active Trustees until we are able to hold the Annual General Meeting.
Scarborough Survivors is a registered charity with 25 years of experience representing and supporting people with poor mental health.
Under normal circumstances, our Mental Health Resource Centre at 9 Alma Square, Scarborough is open 7 days a week and our Crisis Cafe is open 5 nights per week. Our Whitby Allsorts group meet on a Wednesday at the Spa Pavillion. Our services are drop-in and free to access by anyone aged 16 or over.
We are a service-user led charity. Our members, with experience of mental health problems, either personally or as a carer, close relative or friend, have a direct say in how we are managed to ensure we best meet the needs of those accessing our services.
during self isolation
You can make a Safety plan
to help prevent your mental health
NYCC Helpline 0800 561 0076
For anyone registered with a GP in North Yorkshire. Available: Monday to Thursday – 5pm – 8.30am; Friday – 4.30pm onwards; Weekends and bank holidays available 24 hours.
National telephone support
Samaritans: 116 123
SaneLine: 0300 094 7000
CALM: 0800 58 58 58
Mind: 0300 123 3393
Rethink: 0300 50000 927
Papyrus Hopeline: 0800 068 41 41
Accessing support using mobile phones
SHOUT-85258 (text service), CALM,
Headspace, Fire fighter, Be mindful,
Happier, Stay Alive, Mindshift… plus many other
sources of online support including Anxiety UK
and The Minfulness Association.
Night Time Crisis Cafe
When normal services reume,
we offer drop-in support to
those who are suffering from a
mental health crisis or distress
or those who are seeking to
prevent the onset of crisis.
A safe sanctuary for people in
times of distress in a homely and
Open for drop-in support
5 nights a week
Friday and Saturday,
7.30pm – 1am
Sunday, 8pm – 1am
Please be aware it is for peole in
need of immediate attention and
is not a drop-in for socialising.
The Crisis Cafe is run by a
Senior Support Worker and
three Support Workers and
is supported by volunteers.
All our social activities are free. (Please note, these are not running due to lockdown restrictions)
Board games, cards, colouring-in and a karaoke machine can be used at any time.
If you would like to attend regularly, we ask that a membership form be completed.
Monday, 1 – 2pm
No experience necessary, have a go with percussion, keyboards or guitar.
Monday, 1 – 2.30pm
No specific themes… just have a go with any method that uses words on a page.
Monday, 1.30 – 3.30pm
Fresh air and gentle exercise at Cross Lane gardens and say hello to the hens!
Monday, 12.30 – 2pm
Help to access online technology safely and securely
Tuesday, 2 – 4pm
Not a test of your knowledge, more an opportunity to talk about a range of topics.
Feel Good Walk
Wednesday, 1.30 – 3.30pm & First Saturday, 12.15 – 3.15pm
Enjoy a social walk with a coffee stop – suitable for moderate mobility. Monthly extended walk on a Saturday.
Arts and Crafts
Thursday, 1 – 3pm & Saturday, 2 – 3.30pm
No experience needed and all art/craft materials provided.
Tuesday, Thursday & Friday, 12 – 4pm
Call in to talk in confidence about your mental health
Fragle Funky Choir
Friday, 1 – 2.30pm
Singing has a really positive impact on mental wellbeing and every voice counts!