Scarborough Survivors

Mental Health Resource Centre and Crisis Cafe


Mental health and wellbeing hub

supporting the Borough of Scarborough


Whilst we are still unable to offer face-to-face support we have telephone support available 7 days and 5 nights, covering the times that we would normally be open.  Please scroll down for details and get in touch with us.   We are here to listen.

07516 916290

Sunday, 11.30am – 4.30pm

This number is available 7 days for professional staff to make referrals

07860 102516 

Monday, Wednesday, Friday, Saturday,
11.30am – 4.30pm

Tuesday, Wednesday, Friday, Saturday, 7.30pm – 1am

Sunday, 8pm – 1am

07395 824526

Tuesday, Thursday, 11.30am – 4.30pm

Tuesday, Wednesday, Friday,        7.30pm – 1am

Saturday, 10.30pm – 1am

Sunday, 8pm – 1am

If we don’t anwer, you can text asking us to ring – please make sure you add your name to your message.

24/7 helplines:

TEWV 0800 0516 171

Crisis Call 0300 0200 317

Samaritans 116 123

07562 974101

Friday, Saturday, 7.30pm – 1am

Sunday, 8pm – 1am

07759 638733

For support in the Whitby area Wednesday, 9am – 4pm

We are not able to make catch-up calls, so please ring or text us if you need support.

Best wishes from Scarborough Surivors and the Crisis Cafe.  Stay safe everyone.

For the latest updates, visit our blog


A & E Crisis Support

Our experienced crisis support staff are

working alongside colleagues at

Scarborough hospital A & E department 

to support people who are in distress.

Thursday & Friday, 2pm – 2am

Saturday & Sunday,  8am – 2am

Who are



Scarborough Survivors is a registered charity with 25 years of experience representing and supporting people with poor mental health.

Under normal circumstances, our Mental Health Resource Centre at 9 Alma Square, Scarborough is open 7 days a week and our Crisis Cafe is open 5 nights per week.  Our Whitby Allsorts group meet on a Wednesday at the Spa Pavillion.  Our services are drop-in and free to access by anyone aged 16 or over.

We are a service-user led charity.  Our members, with experience of mental health problems, either personally or as a carer, close relative or friend, have a direct say in how we are managed to ensure we best meet the needs of those accessing our services.

Staying safe

during self isolation

You can make a Safety Plan

to help prevent your mental health



NYCC Helpline  0800 561 0076

For anyone registered with a GP in North Yorkshire. Available: Monday to Thursday – 5pm – 8.30am; Friday – 4.30pm onwards; Weekends and bank holidays available 24 hours.

National telephone support

Samaritans: 116 123

SaneLine: 0300 094 7000

CALM: 0800 58 58 58

Mind: 0300 123 3393

Rethink: 0300 50000 927

Papyrus Hopeline: 0800 068 41 41


Accessing support using mobile phones

Shout 85258 – free 24/7 text support, CALM,

Headspace, The Fire Fighters Charity, Be Mindful,

Stay Alive App, MindShift… plus many other

sources of online support including Anxiety UK

and the Mindfulness Association.

Support for under 25 years

The Mix – 0808 808 4994 for online chat &

crisis text service

Compass Reach North Yorkshire Services

0800 008 7452; text 07520 631168



Online learning & helpful courses

NYCC Adult Learning are offering free online

courses during the Covid-19 lockdown.

For more details ring 01609 532536; email or go to

  Night Time Crisis Cafe 

   When normal services reume,

  we offer drop-in support to

  those who are suffering from a

  mental health crisis or distress

  or those who are seeking to

  prevent the onset of crisis.

  A safe sanctuary for people in

  times of distress in a homely and

  supportive environment.

Open for drop-in support

5 nights a week

Tuesday, Wednesday,

Friday and Saturday,

7.30pm – 1am

Sunday, 8pm – 1am

Please be aware it is for peole in

need of immediate attention and

is not a drop-in for socialising.

The Crisis Cafe is run by a

Senior Support Worker and

three Support Workers and

is supported by volunteers.


All our social activities are free. (Please note, these are not running due to lockdown restrictions)

Board games, cards, colouring-in and a karaoke machine can be used at any time.

If you would like to attend regularly, we ask that a membership form be completed.


Monday, 1 – 2pm

No experience necessary, have a go with percussion, keyboards or guitar.


Monday, 1 – 2.30pm

No specific themes… just have a go with any method that uses words on a page.


Monday, 1.30 – 3.30pm

Fresh air and gentle exercise at Cross Lane gardens and say hello to the hens!

 IT help

Monday, 12.30 – 2pm

Help to access online technology safely and securely


Tuesday, 2 – 4pm

Not a test of your knowledge, more an opportunity to talk about a range of topics.

Feel Good Walk

Wednesday, 1.30 – 3.30pm  &  First Saturday, 12.15 – 3.15pm

Enjoy a social walk with a coffee stop – suitable for moderate mobility.  Monthly extended walk on a Saturday.

Arts and Crafts

Thursday, 1 – 3pm &   Saturday, 2 – 3.30pm

No experience needed and all art/craft materials provided.

Listening Ear

Tuesday, Thursday & Friday, 12 – 4pm

Call in to talk in confidence about your mental health

Fragle Funky Choir

Friday, 1 – 2.30pm

Singing has a really positive impact on mental wellbeing and every voice counts!